Vest With CF Frill

• No return will be accepted with out a valid return number.
• Please email returns@nougatlondon.co.uk with your order details and reason for returning the items. We will reply with your returns number. Please email within seven days of receipt of goods.
• Returned goods must be posted within fourteen days of receipt of goods.
• We strongly recommend you use a recorded or traceable delivery service against which you are insured. Nougat cannot be responsible for returned goods unless we have a proof of signature for receipt at our returns office.
• Wrap your items securely in the original packaging, paying attention not to damage the box or items in the process. Include all tags.
• Please send goods back to the below address clearly stating your returns number;
  

  Nougat Fashion Web Returns Department
  5th Floor,
  19/20 Berners Street,
  London W1T 3LW

• The original delivery cost will not be refunded and Nougat will not be responsible for the cost of returned items.

• We cannot accept any returns at Nougat Boutiques or Spas be it posted or presented in person.
• Please don’t use scissors to open your package, you are able to just tear the packaging open. Returns with scissor marks will not be accepted.
• Items must be returned to us in an unworn and unwashed condition, deemed fit for resale.
• Please be very careful when trying products on, for example, please ensure you are not wearing makeup, perfume, deodorant or antiperspirant which may leave marks on the product as we will not be able to arrange an exchange or refund for any item returned to us with any marks or stains.
• Please thoroughly inspect any item you order from us on receipt as we will only accept products returned to us in their original condition and fit for re-sale unless we have been given prior notice that an item is faulty.
• For reasons of hygiene we are unable to offer exchanges or refunds on any swimwear, lingerie and earrings.
• Provided that the goods are returned to us in a saleable condition and are unused, you will receive a full refund of the purchase price which will be credited to your original method of payment.

Cancellations

The United Kingdom’s Distance Selling Regulations 2000 provide you with a right to cancel your order at any time up to the end of the seventh working day following the day after the day on which you received the products. You do not need to give us any reason for cancellation. Nougat will not be responsible for any refund of postage or carriage.